Ticketing Support

Are you having problems with your router changing the IP address of your STAR printer causing it to disconnect? Follow these instructions!

Assign a Static IP to Your STAR Receipt Printer

Did you order a Chipper 2X BT (Black) or M2 (White) Bluetooth Card Reader? Need help setting it up? This article is for you!

The Passage Ticketing platform is now integrated with Square! Read this for quick instructions on how to activate that integration.

If you're looking for info on how to accept credit cards at-the-door via swiped, chip, or Tap-to-Pay transactions, this article is for you!

A faster / more consistent ticket scanning experience on the Passage Manager App if you have intermittent internet connectivity issues.

How to scan your customer's tickets when displayed from their Apple Wallet

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.