Ticketing Support

Are you having problems with your router changing the IP address of your STAR printer causing it to disconnect? Follow these instructions!

Assign a Static IP to Your STAR Receipt Printer

Passage Manager App: Scan Settings

Passage Manager App: Sales Settings

Did you order a Chipper 2X BT (Black) or M2 (White) Bluetooth Card Reader? Need help setting it up? This article is for you!

Setting Up (and Using) Bluetooth Card Reader

The Passage Ticketing platform is now integrated with Square! Read this for quick instructions on how to activate that integration.

Activate Square In-Person Payments Integration

If you're looking for info on how to accept credit cards at-the-door via swiped, chip, or Tap-to-Pay transactions, this article is for you!

How does the Passage Mobile Card Reader Work for In-Person Transactions, and Where Can I Get One?

A faster / more consistent ticket scanning experience on the Passage Manager App if you have intermittent internet connectivity issues.

Offline Mode / Sync Scanning Mode

Setting up Your STAR Thermal Receipt Printer with the Passage Manager App

Selling Tickets and Products at Your Event

Admitting Customers with the Guest List

Scanning Tickets at the Event

Where to get the Passage Manager App

VIDEO: Getting Started with the New Passage Manager App

How to scan your customer's tickets when displayed from their Apple Wallet

Redeeming Tickets from Apple Wallet

Alex Linebrink

Brandon Corbett

Alissa Cohen-Bender

Using the Passage Manager App

Passage

HauntPay

EscapeTix

SoccerStub

SavorStub

Neptix

Passage Sports

Find answers and get help from Intercom Support and Community Experts

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