Ticketing Support

Do you see a pending charge on your card after receiving an error when trying to checkout? Find out why here!

Pending Charge on Card After Checkout Error (And No Tickets)

Transfer your tickets to friends, family, employees, or anyone

How to Change the Date and Time for Your Tickets as a Customer on Passage

How to Change the Date and Time for Your Tickets as a Customer on HauntPay

Did you purchase Enhanced Refund Protection for your tickets? Here is how you can request your conditional refund.

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

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Track the progress of all tickets related to your company.

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