Not able to make your scheduled time, or accidentally purchased the wrong time? Not a problem! Ticket purchasers can now reschedule their own tickets as long as 1) the event organizer allows it, and 2) your event time has not passed. If both of those apply, here is the information on how to reschedule your tickets.
Log into your account and navigate to your My Tickets page (see above, or click here). From your My Tickets page click on the "Reschedule" option (see below).
This will pop open a form to select a new event time and the quantity to change. Click into the New Timeslot dropdown and select your new event time, and select the number of tickets to change from the "Quantity" dropdown (or leave "All" to change your entire order). Once you have both selections click on "Reschedule" to update your tickets.