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Set Sending Email for Tickets and Confirmation

Written by Alex Linebrink

Can I reset the email address that sends tickets and confirmations to customers?

Yes, you can! If you want customers to see their tickets sent to them by you (or any email address other than gopassage.com), you can set that up within your admin account. Just follow these instructions:

  1. Log in to your admin area by selecting Admin from your Account dropdown menu.

  2. Open the Account dropdown menu in your admin area and select Email Domain Verification from the list.

  3. Click the Add New Domain button, then enter your domain address on the next page.

  4. Add the provided DNS records for DKIM and Return Path Verification to your domain's DNS settings (note: verification could take up to 48 hours to complete).

  5. Once your domain verification is complete, select Set as primary domain and enter email addresses for your marketing and transactional emails.

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