Can I give away comp tickets to my event?
Yes, you can! Comp tickets can be distributed from the Manage Events page in your admin area [link: https://app.gopassage.com/user_account/events]. On that page open the Select an Option dropdown menu and pick "Comp Tickets" from the list. On the next screen select the event date(s) & time(s) you are issuing tickets for and proceed to enter specifics of the customer's ticket order: Ticket Type, Quantity, Name on Tickets, and Recipient's Email. Use the Notes field for the responses to any custom field questions you have set up for customers during online checkout, or any additional information about why the comp ticket was issued.
You can also issue comp tickets right from your Upcoming Events view. In the Actions column you will see a down arrow next to the "View Guest List" option. Clicking that arrow will open a list of additional options including "Comp Tickets". Simply click that option to jump right into the form to create a comp ticket for that timeslot.
Comp ticket emails for events with in-person attendance with send a PDF ticket to the recipient that they can download, screenshot, or print out.
Comp ticket emails for virtual access events that require an account will prompt the recipient to "claim" their ticket by either logging into an existing account or creating a new one.