Ticketing Support

Open Broadcaster Software (OBS) is one of the most popular stream encoders. The OBS software is a free download available from their website at <a href="https://obsproject.com/" rel="nofollow noopener noreferrer" target="_blank">https://obsproject.com/</a>. Using OBS there are really only 3 steps needed to get your stream live:

Connect your Passage event as the stream service. To do this click the "Settings" option on the Control panel. Select "Stream", then "Custom" as the service, and copy/paste your Stream URL and Stream Key into the fields. Click "Ok" to save the changes, and close the popup.

Assign the cameras, micropphones, recorded video content, images, or other media you'd like to include in your stream as Sources. Use the + icon in the lower left of the Sources panel to add a new source.

Go live! Click "Start Streaming" on the control panel to start sending the video stream to your Passage event page. You can also click "Start Recording" if you'd like to save a copy locally (note: we will automatically record and store your video for 48 hours in your Virtual Access settings). The Start Streaming button will change to "End Streaming" while live; click that when ready to end your stream.

1. Connect your Passage event as the stream service. To do this click the "Settings" option on the Control panel. Select "Stream", then "Custom" as the service, and copy/paste your Stream URL and Stream Key into the fields. Click "Ok" to save the changes, and close the popup. 
 
 
2. Assign the cameras, micropphones, recorded video content, images, or other media you'd like to include in your stream as Sources. Use the + icon in the lower left of the Sources panel to add a new source. 
 
 
3. Go live! Click "Start Streaming" on the control panel to start sending the video stream to your Passage event page. You can also click "Start Recording" if you'd like to save a copy locally (note: we will automatically record and store your video for 48 hours in your Virtual Access settings). The Start Streaming button will change to "End Streaming" while live; click that when ready to end your stream.

Being one of the more popular streaming choices also comes with the benefit having a large community of OBS streamers who have lots of tips and tricks for using their software. If you're running into any trouble using OBS or are looking for the best way to handle something, we recommend checking their community forums: <a href="https://obsproject.com/forum/" rel="nofollow noopener noreferrer" target="_blank">https://obsproject.com/forum/</a>. It's almost certain that someone else has run into the same thing, and found a way to get things working.